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ade06 · 01-30-2009, 02:28 PM

I can understand Vinotemp being pissed off about the counterfits selling in the marketplace and nor should the company feel obligated to fix the counterfit for free, but I can't understand why they would take it out on an unaware consumer. The company's statement that "he purchased a counterfeit Vinotemp and did not purchase from an authorized dealer and wants us to make good on a counterfeit item", doesn't seem quite complete. I don't think that he would mind purchasing the missing screws or paying for the actual shipping once he was informed that his vinotemp was a counterfit. The company should charge him for the replacement parts at a reasonable markup which would apply to actual Vinotemp purchasers as well. The fact that the company is now punishing the unaware consumer by price gouging him is b.s. I wonder if the "authorized dealer" which the company's President offers to refer him to carries the screws? Probably not!

I've been contemplating purchasing a Vinotemp as my "hobby" has grown, but I think I'm going to have to pass.

01-30-2009, 02:28 PM	#28
ade06 Have My Own Room Join Date: Jan 2009 First Name: Ade Location: Philadelphia Posts: 1,190 Trading: (24)	Re: Vinotemp... read the whole thread I can understand Vinotemp being pissed off about the counterfits selling in the marketplace and nor should the company feel obligated to fix the counterfit for free, but I can't understand why they would take it out on an unaware consumer. The company's statement that "he purchased a counterfeit Vinotemp and did not purchase from an authorized dealer and wants us to make good on a counterfeit item", doesn't seem quite complete. I don't think that he would mind purchasing the missing screws or paying for the actual shipping once he was informed that his vinotemp was a counterfit. The company should charge him for the replacement parts at a reasonable markup which would apply to actual Vinotemp purchasers as well. The fact that the company is now punishing the unaware consumer by price gouging him is b.s. I wonder if the "authorized dealer" which the company's President offers to refer him to carries the screws? Probably not! I've been contemplating purchasing a Vinotemp as my "hobby" has grown, but I think I'm going to have to pass.