Ben Edelman is an associate professor at Harvard Business School, where he teaches in the Negotiation, Organizations & Markets unit.
Last week, Edelman was overcharged 4 bucks on a $53.35 order, big mistake by the Chinese restaurant.
If you’ve ever wondered what happens when a Harvard Business School professor thinks a family-run Chinese restaurant screwed him out of $4, you’re about to find out.
it's worth scrolling down to read all of the email exchanges, in my opinion the guy is a tool, a huge tool.
In addition to teaching at HBS, Edelman also operates a consulting practice where he advises clients like Microsoft, the NFL, the New York Times, and Universal Music on “preventing and detecting online fraud (especially advertising fraud).” (That’s from Edelman’s own website, which it seems safe to presume is always kept up to date.)
He graduated summa cum laude from Harvard College. He has a Ph.D. in economics from Harvard University, and a law degree from Harvard Law School.
Ran Duan moved to the U.S. from China when he was 3-years-old. His father had hoped to support the family with a career as an opera singer, but when that didn’t pan out, Duan says “like all Chinese families we decided to open up a restaurant.”
Oh and the food? Edelman admitted: “It was delicious.”
If I was this guy, I probably wouldn't eat there again, or at least not order under my own name
http://www.boston.com/food-dining/re...rXP/story.html