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OnePyroTec · 09-26-2014, 02:29 PM

Before you send it back, check other pipes of the same style/model. It could be the way THAT type is made.

I found out the hard way the Peterson Customer Service girl who does the emails is a moron. I sent close up pictures and complete details of what I thought were issues of a new 999. When the pipe made it back to the service dept. it was deem to have been made correctly and they sent my pipe back with a pack of cleaners.

On the 999, even though it CAN BE, the drought hole IS NOT drilled center and it does come is a bit higher than the bottom of the bowl...and is correct according to Peterson.

I don't own a 307 so I'm not sure if it is supposed to be drilled that way or not. I will suggest keep doing your homework as you are now, before possibly wasting your money on postage. Find more people who own the same pipe and or call a few shops that may have one on hand to verify for you.

09-26-2014, 02:29 PM	#4
OnePyroTec Adjusting to the Life Join Date: Jan 2013 First Name: Wayne Location: Nevada Posts: 332 Trading: (2)	Re: New Peterson 307 Before you send it back, check other pipes of the same style/model. It could be the way THAT type is made. I found out the hard way the Peterson Customer Service girl who does the emails is a moron. I sent close up pictures and complete details of what I thought were issues of a new 999. When the pipe made it back to the service dept. it was deem to have been made correctly and they sent my pipe back with a pack of cleaners. On the 999, even though it CAN BE, the drought hole IS NOT drilled center and it does come is a bit higher than the bottom of the bowl...and is correct according to Peterson. I don't own a 307 so I'm not sure if it is supposed to be drilled that way or not. I will suggest keep doing your homework as you are now, before possibly wasting your money on postage. Find more people who own the same pipe and or call a few shops that may have one on hand to verify for you.