Quote:
Originally Posted by SpruceBruce
The only issue I've had with the Liga stuff is when they run out 
While I personally wouldn't ask to have it replaced due to the hand made nature of the product, I have no doubt if you asked, DE would replace it. Jonathan Drew and the rest of DE take quality control VERY seriously. JD routinely posts on reddit in r/cigars and always offers to replace sticks that have construction issues. Just one of the reasons I love supporting them. |
+1. In fact, I'd go so far as to suggest that maybe JD and Steve have a small backfire on their hands. They've been so gracious and public about immediately trying to satisfy customers who've had a bad stick....maybe just my overactive imagination, but I suspect we see more posts (on all forums) taking DE to task for bad singles. A cynic would say that some may be more likely to announce a bad experience for attention or replacements from them. I am NOT passing judgement on OP here - just an observation in general after following numerous forums. Really.