[TJtorpedo]

I've used them twice, and the first time, they never confirmed shipping. I started to wonder after a few days, but then a few days after that my order just showed up in my mailbox. I had ordered some hard to find stuff, so I figured they were maybe backordered. The second time, they confirmed shipping a day after ordering, so I knew to keep an eye out.

That probably doesn't relate much to your issue, but that's been my experience with them, and I know I'll continue to use them.