B&M = Brick and Mortar
simple, basic, broad
No worries whether a B&M or not, if they gave a discount for the messed up sticks and everything else was ok like humidity and all and the sticks that are good like the LPs didn't taste like dog rockets, then I might buy from them again. It's all about how you treat your customers...otherwise, there are many online sales sites that will treat you well and sometimes do good things for return customers
