Quote:
Originally Posted by j-easy
i love there fan mail too, i have yet to see them post it from anyone who didnt think it was the greatest cigar ever made. i mean i guess thats what it is "fan mail" but id much rather have something like the amazon.com reviews on stuff. honest reviews from customers
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Long ago, when I first unwittingly ordered some crap sticks from CI, naively believing they hype that they were a good value stick, I submitted an honest (read: negative) review. I thought the reviews were like Amazon, where they wanted reviews, good or bad. I got an email back telling me that if I didn't like the cigars they'd take them back and give me a pro rata refund. The email made me chuckle, because the CSR seemed almost offended that I'd submitted a negative review. I took him up on the offer for a refund -- I appreciated that. But now I know not to believe any reviews on CI.