[Ogre]

As to Dion's response. The problem with Email and texting is that it is one demential. He may have taken what you wrote vary serious and will follow up on it. I am sure he receives 100's of emails about his products (good and bad). I am impressed that at least he responded personally. He could have sent a canned response and just blow you off. I am not trying to make excuses for him, but look at what someone in his position deals with on a daily basses. just my two cents.