The owner of a B&M in The Netherlands saw the same topic on my Dutch board. He got in touch with Pronk Import, the exclusive Davidoff distributer in The Netherlands a few months ago. Earlier this week I got a call from the B&M owner (Yuri Dijkstra from
www.thesaloon.eu ) and an email from a Pronk representative, they replaced the punch. They couldn't get the AVO punch, but I am getting a Zino punch.
Davidoff USA could and should learn something from Pronk and The Saloon.