Quote:
Originally Posted by MikeyC
Today though FedEx has me pulling my hair out. I had a package shipped to me on Wednesday priority overnight (guaranteed next day delivery by 10:30 AM). It wasn't even out for delivery by 10:30 AM. Since my office is now closed I asked that it be held at the distribution center near my house. "No problem!" is what I was told and I was assured that the package would be at the distribution center no later than 2:30 PM. Well, here it is nearly 3 PM and I called them and you know what? The package has not yet arrived at there. 
The worst part is . . . they told me the internet tracking service is not working at all. So, I have to call and speak to a representative any time I want an update on where the package is.  |
Thought I would throw in a quick update to this situation . . .
I called FedEx about 4 PM and was told my package was at their distribution center near my house. I hopped in the car and when I got there I was told they have NO idea if the package is in the building or not. The woman at the counter told me based on the tracking scans she believes a sticker fell off my box and got stuck to another and that my package is in Memphis.
I'm quite ticked about this whole situation and is by far the worst FedEx experience I've ever had. If the package is a day or two late it's OK, I just REALLY REALLY hope they didn't lose it.
I was told to call back the distribution center at around 6:30 PM as they are initiating a trace on the package.
Meanwhile, FedEx's on-line tracking tool is still BROKEN.