Gee whiz. What's all the hoopla about? All this talk about glue and laziness and whatnot. If the damn thing doesn't live up to your standards just go to any Palio retailer and swap it out. I can't think of anything else I own that has an iron clad warranty like the Palio. And for the record, I've owned my Palio since '06 and cut 3 cigars flawlessly today.