Quote:
Originally Posted by mosesbotbol
I would've offered the OP an alternate way of payment than Visa to complete the transaction. It would've made sense if CI said they had policies on shipping to other than the CC address when international, but they did not.
How about a bank wire? Mailed Cert Check? Scan of ID and Credit Card...
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This. A quality vendor would have found a way to allow a legitimate customer to pay while still covering their backs against fraud, especially since the order in question was for a considerable dollar amount. How they handled it was simply bad business, but that's pretty much how the big boys roll these days; they're so huge and do so much volume that they don't bother taking care of people on an individual basis. Take your business somewhere deserving, there are many smaller vendors in the U.S. that would love your business and have exemplary customer service.