Re: Walmart latest Auto repair rip-off servicer?
You guys are brave for bringing your vehicles to Walmart for any kind of service. I would trust them with my truck just as much as I would trust the local crackhead with it. I have heard too many horror stories from places like Walmart and Jiffy Lube to ever bring my cars there. Most of those places hire guys at the cheapest wage and their work usually reflects what they are being paid. I have heard of too many people leaving with their car to find out they never put oil back in the car. Just recently happened to my brother in-law. (No BS)
I usually do my own oil changes but luckily with both the wife and I, our trucks came with free oil changes for two years so that's been kind of nice. I also got real friendly with the head service writer at the dealer so I get spared the up sell BS. Every once in a while when the guy I usually deal with is busy and I get another writer and he tries that BS, I usually just reply with "Hey, do me a favor and ask Bobby to come over here to explain why I need this." That usually stops them dead in their tracks or they do get him and he usually just takes over for me as he knows I don't like to tolerate the BS. It's also because of this that I went back and bought a second vehicle from that dealership. I have been turned off by many dealers because their service depts suck.
When I had a Nissan I once brought my truck in for work. Keep in mind I didn't smoke in my truck but when I came to pick my truck up from having warranty work done, there were cigarette ashes all over my passenger seat. Granted they were leather so it cleaned up easy and no burn holes but still. Needless to say I tore the service manager a new @sshole and even asked to speak with the mechanic who worked on my vehicle and even tore him a new @ss. The best part is they had the nerve to call me a few months later saying my truck was due for service. After that phone conversation they never called me again. It's tough to find a good mechanic these days but when you do it's best to stay on his good side as they seem far and few lately.
__________________
|