Quote:
Originally Posted by Brutus2600
Here's the problem, I'm guessing you might be in the same boat I am.
He ran into A LOT of problems with the stained drawers and had so much delay because of them he actually discontinued the stained drawers the end of last month. It sounds like your drawers were already done and just sitting in inventory, but mine were a normal order of stained drawers.
He's gone through a ton of cedar drawers which he has no problem getting out because they're just cut out and put together, and I think the exotic woods are done differently as well, but the stained drawers are way behind.
My order number was 382 and I placed my order on July 22nd, and the display on the side is only for cedar orders. If it's any indication though there is a HUGE discrepancy between cedar orders and stained orders.
He's said twice in his recent updates that the he's finishing up the stained orders and should have those out very soon.
I actually just emailed him today too, but don't expect a response. He seems pretty overwhelmed. Not an excuse, but just the facts.
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I totally agree with you and I think this is plausible. Has he ever responded to you? If he responded to me just twice over the last 3.5 months I would be cool. Lack of Communication in anything causes major problems. No communication leads to ugly stuff like this post.
I have like one natural stained thing...everything else was stock scratch and dent....and....I just don't get the zero Customer Service aspect of this.
I'm a brother and will work with anyone.....just give me a reason. That's not to much to ask for.
Tom