[newcigarz]

Originally Posted by Blueface

Well,
Thanks to my 3 and a half year old grandson, looks like I am on my fourth iPhone 4 since they were released.

I think he decided to place it on the floor but from about three or four feet in the air and I think that somehow affected the mic for the video camera.
I was sounding muffled when I recorded.

Called Apple. They trouble shot it over the phone. Had me do a re-set. Didn't fix it. Gave me an appointment for the next morning (today) at the Apple store about 15 minutes from me, they confirmed the issue and gave me a new one to go on my way.

Don't know about others but I have had nothing but great service from this company for any of my devices.