Quote:
Originally Posted by neoflex
I was also annoyed at the fact that rather than call me a month or so prior since I am sure they knew they were falling behind in production they decided to wait until the time I was to receive my furniture to inform me. So if they couldn't locate a set it would have given me very little time to find something else since most places don't stock a lot of inventory and it would have made it almost impossible to have the room ready for when the baby arrives.
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Agree completely with this. I always inform customers immediately of any news - good or bad. They appreciate the update, and it avoids any potential issues like the OP had.