Communication...
 

Many patients call the pathology group where I am office manager to discuss their medical bills.

One irate woman demanded that I describe every laboratory test on her statement.

Reluctantly, I complied. Starting with the first test on her bill, I read, "No. 1, urinalysis."

She interrupted me at once. "I'm a what?"

Re: Communication...
 

I guess No. 2 would be a stool sample exam or colonoscopy then? ;)

Re: Communication...
 

:r :r