Originally Posted by Tuxguy (Post 901664)

We extend our sincerest apologies to the Rico family, makers of Gran Habano cigars. On Saturday, June 26th, Cigar Monster offered Gran Habano Corojo #5 Imperiales for $34.98 a box. This price is substantially below our own cost, and appeared due to a copy/paste error by one of Cigar Monster's minions. We've taken measures to ensure it won't happen again.

Yours Truly, CigarMonster


I jumped on this deal! So know what?

Originally Posted by Don Fernando (Post 901672)

You will probably get your cigars.

I think they either posted this message on their website as they probably have a contract with the Ricos in which they are not to sell the cigars below a certain price or to prevent other retailers from asking questions to Rico why Famous could sell the cigars so cheap.

Originally Posted by Tuxguy (Post 901664)

We extend our sincerest apologies to the Rico family, makers of Gran Habano cigars. On Saturday, June 26th, Cigar Monster offered Gran Habano Corojo #5 Imperiales for $34.98 a box. This price is substantially below our own cost, and appeared due to a copy/paste error by one of Cigar Monster's minions. We've taken measures to ensure it won't happen again.

Yours Truly, CigarMonster


I jumped on this deal! So know what?

Originally Posted by Don Fernando (Post 901672)

I think they either posted this message on their website as they probably have a contract with the Ricos in which they are not to sell the cigars below a certain price or to prevent other retailers from asking questions to Rico why Famous could sell the cigars so cheap.

Originally Posted by bobarian (Post 901747)

Mistakes happen, once they had a problem where everything listed was at $1.00 or something ridiculous like that. Every few seconds a new offer would come up and be sold out. A few days later they sent out emails to everyone noting the error and they would not be receiving the cigars purchased.

Originally Posted by bobarian (Post 901747)

Mistakes happen, once they had a problem where everything listed was at $1.00 or something ridiculous like that. Every few seconds a new offer would come up and be sold out. A few days later they sent out emails to everyone noting the error and they would not be receiving the cigars purchased. But you never know they may or may not honor the mistake. :2

Originally Posted by Cigahs (Post 902382)

We're biting the bullet on this one. If you checked out succesfully on the site, you're getting your cigars.



The Ricos were at our annual Cigar Expo as the deal came through on George's iPhone. He expressed his understandable dismay but it was too late to kill the deal. We're not under any legal contract with the Ricos. But we have a fantastic relationship with them and certainly don't want to hurt their business in any way. Hence, a public apology seemed more than appropriate.



When did this happen?