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-   -   Customer service from cigarcaddy.com (http://www.cigarasylum.com/vb/showthread.php?t=11743)

SonOfNone 03-09-2009 11:00 AM

Customer service from cigarcaddy.com
 
Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?
:wo

LordOfWu 03-09-2009 11:02 AM

Re: Customer servie from cigarcaddy.com
 
Quote:

Originally Posted by SonOfNone (Post 278684)
Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?
:wo

Jamie and his team are absolutely class acts, great BOTLs!

ahc4353 03-09-2009 11:19 AM

Re: Customer servie from cigarcaddy.com
 
I would like to add an experance I had with Josh and Cigar Caddy.

I won a 10ct in a raffle Fred (macms) and the Front Range HERFer's had a while ago for the troops. Caddy arrived and one of the latches did not work all that well. Made a phone call to tell them of this and without hesitation Josh offer to send me a replacement. No questions asked. Can't argue with that kind of service.

Cigar Caddy customer and promoter for life.

zmancbr 03-09-2009 12:28 PM

Re: Customer servie from cigarcaddy.com
 
Quote:

Originally Posted by LordOfWu (Post 278688)
Jamie and his team are absolutely class acts, great BOTLs!

:tpd:

You can beat the service or the products they sell! :tu

Dukeuni 03-09-2009 01:19 PM

Re: Customer servie from cigarcaddy.com
 
I have a 5 ct. Cigar Caddy, and it is almost perfect. The quality of the product is top notch. The only thing I need now is some thicker foam (so some of the smaller cigars don't move up and down as much). I think the newer models have thicker foam though.

Sauer Grapes 03-09-2009 03:43 PM

Re: Customer servie from cigarcaddy.com
 
I've heard nothing but wonderful things about Cigar Caddy's CS. That being said, I doubt I'll ever have to talk to them as well as mine is made. :ss

WildBlueSooner 03-09-2009 05:06 PM

Re: Customer servie from cigarcaddy.com
 
I will be buying one soon based on the reputation they have here.


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