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-   -   Ordered online today! (http://www.cigarasylum.com/vb/showthread.php?t=53428)

oooo35980 02-14-2012 05:33 PM

Ordered online today!
 
So I ordered 100 bucks or so worth of cigars from CI today. When I went to the confirmation screen it had some old address in alabama on it. I went into ****** and changed the address and when I got back to the confirmation screen, there was my new address. I the selected 2day shipping to AK/HI for an extra 20 bucks and was like "yeah I'm gonna get some cigars on Thursday". I confirmed my order and somehow they managed to ship it out to Alabama even though the "ship to" address was Hawaii when I hit the confirm button, and they charged me Hawaii shipping.

So I called em up and they said they'd figure out what went wrong and get back to me. Hoping for a good result here. Hopefully CI has good service. Thoughts??

gnukfu 02-14-2012 05:34 PM

Re: Ordered online today!
 
I think you will enjoy your cigars!

kelmac07 02-14-2012 06:16 PM

Re: Ordered online today!
 
You'll be satisfied. :D

Chainsaw13 02-14-2012 06:17 PM

Re: Ordered online today!
 
Quote:

Originally Posted by kelmac07 (Post 1560186)
You'll be satisfied. :D

:tpd:

dwoodward 02-14-2012 07:06 PM

Re: Ordered online today!
 
I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

maninblack 02-14-2012 07:10 PM

Re: Ordered online today!
 
They have good customer service.

oooo35980 02-14-2012 07:11 PM

Re: Ordered online today!
 
Well they just called me, they've redirected the shipment to Honolulu and credited me 11.00 because I'm not going to be getting it in 2 days. I'm very impressed with them, I was honestly expecting this to be a lot of trouble to fix.

cjhalbrooks 02-14-2012 07:11 PM

Re: Ordered online today!
 
they have done that to me before they fixed it though

Taki 02-14-2012 07:33 PM

Re: Ordered online today!
 
Should be fine brother!!! Never had a bad experience with CI :tu

jjmitchem 02-14-2012 07:35 PM

Re: Ordered online today!
 
They are really good and I've always gotten mine quick out here

Digs 02-14-2012 07:48 PM

Re: Ordered online today!
 
CI is the best in the business, prolly already on the way!

CigarSquid 02-14-2012 09:21 PM

Re: Ordered online today!
 
I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.

jluck 02-14-2012 09:25 PM

Re: Ordered online today!
 
Quote:

Originally Posted by garryyjr (Post 1560386)
I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.

Yea! they sent you my shirts...:r

CigarSquid 02-14-2012 09:30 PM

Re: Ordered online today!
 
Quote:

Originally Posted by jluck (Post 1560391)
Yea! they sent you my shirts...:r

CI, in my favor.. Can't complain.

Neuromancer 02-14-2012 10:14 PM

Re: Ordered online today!
 
You guys know Cbid is part of CI, don't you? Great bargains there...:hy

ysr_racer 02-14-2012 10:16 PM

Re: Ordered online today!
 
Neuromancer ? I know that guy :)

TJtorpedo 02-15-2012 06:36 PM

Re: Ordered online today!
 
Glad to hear it got cleared up. I'm sure they've seen just about every potential shipping snafu, and they've got it down to a science.

us_soldier1989 02-16-2012 08:19 AM

Re: Ordered online today!
 
What part of Alabama are you from OP?

Subvet642 02-16-2012 08:53 AM

Re: Ordered online today!
 
Quote:

Originally Posted by dwoodward (Post 1560256)
I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

What do you mean, exactly? :confused:

oooo35980 02-16-2012 09:23 AM

Re: Ordered online today!
 
Quote:

Originally Posted by us_soldier1989 (Post 1561737)
What part of Alabama are you from OP?

I'm from the Boaz/Albertville are about 40 miles south of H'ville.


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