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-   -   Palio replacement? (http://www.cigarasylum.com/vb/showthread.php?t=60336)

76GTFan 01-22-2013 04:16 PM

Palio replacement?
 
I sent my cutter in to Marc on January 5th. Still haven't received replacement. I haven't been able to reach them. I am not doubting their high level of CS, as it has been impeccable in the past. Is the turnaround usually this long?:sh

markem 01-22-2013 04:20 PM

Re: Paleo replacement?
 
Did you drop Marc (OpusEx) a PM? Looks like he may have checked in yesterday. I know that they are in the middle of bringing new products to market and doing some custom orders, but that's never stopped Marc from providing the best customer service around. Oh yeah, he was out of state last week too.

76GTFan 01-22-2013 04:22 PM

Re: Paleo replacement?
 
Thanks. I'll shoot him a PM.

CigarNut 01-22-2013 05:09 PM

Re: Paleo replacement?
 
Quote:

Originally Posted by markem (Post 1785323)
Did you drop Marc (OpusEx) a PM? Looks like he may have checked in yesterday. I know that they are in the middle of bringing new products to market and doing some custom orders, but that's never stopped Marc from providing the best customer service around. Oh yeah, he was out of state last week too.

What he said!

:tpd:

Marc is pretty good about responding to PM's.

icehog3 01-22-2013 05:17 PM

Re: Paleo replacement?
 
Quote:

Originally Posted by CigarNut (Post 1785341)
What he said!

:tpd:

Marc is pretty good about responding to PM's.

http://i196.photobucket.com/albums/a...ehog3/Yeah.jpg

Yeah!

https://www.youtube.com/watch?v=OUvKIubY6OY

macsauce13 01-22-2013 05:57 PM

Re: Palio replacement?
 
I had mine replaced a few months ago. It did take about 4-6 weeks, but it came! I would say be patient, and it will come. Palio is great at what they do.

76GTFan 01-22-2013 06:34 PM

Re: Palio replacement?
 
I had one replaced before, but it was quick. That was a few years ago though.

poker 01-22-2013 07:33 PM

Re: Palio replacement?
 
Thats why I always have a few laying around :D

markem 01-22-2013 07:36 PM

Re: Palio replacement?
 
Quote:

Originally Posted by poker (Post 1785403)
Thats why I always have a few laying around :D

:tpd: and two more en route for a total of 6, if I can find them all :tu

bobarian 01-22-2013 08:36 PM

Re: Palio replacement?
 
Quote:

Originally Posted by markem (Post 1785405)
:tpd: and two more en route for a total of 6, if I can find them all :tu

I feel so inadequate. I only have 3 with one more coming. :D

76GTFan 01-22-2013 09:00 PM

Re: Palio replacement?
 
Quote:

Originally Posted by poker (Post 1785403)
Thats why I always have a few laying around :D

I have other cutters, so I'm good. My slope will not be half a dozen paleo's. lOL. Would rather be obsessive with my smokes.....and lighters.....and whiskey. Damn I guess I am no better.:r

MarkinAZ 01-22-2013 09:13 PM

Re: Palio replacement?
 
Quote:

Originally Posted by poker (Post 1785403)
Thats why I always have a few laying around :D

Quote:

Originally Posted by markem (Post 1785405)
...and two more en route for a total of 6, if I can find them all :tu


Hmmmmmm, do I go with the black, camo, burl wood, silver today, or... decisions, decisions, decisions;)

icehog3 01-22-2013 09:51 PM

Re: Palio replacement?
 
Quote:

Originally Posted by markem (Post 1785405)
:tpd: and two more en route for a total of 6, if I can find them all :tu

Quote:

Originally Posted by bobarian (Post 1785415)
I feel so inadequate. I only have 3 with one more coming. :D

YOU feel inadequate?? I only have 3 with NONE more on the way! :r

pnoon 01-22-2013 10:10 PM

Re: Palio replacement?
 
Quote:

Originally Posted by icehog3 (Post 1785470)
YOU feel inadequate?? I only have 3 with NONE more on the way! :r

What does that make me? Just two for me.

poker 01-22-2013 10:16 PM

Re: Palio replacement?
 
Quote:

Originally Posted by 76GTFan (Post 1785428)
My slope will not be half a dozen paleo's.


Never say never!

icehog3 01-22-2013 10:18 PM

Re: Palio replacement?
 
Quote:

Originally Posted by pnoon (Post 1785480)
What does that make me? Just two for me.

Rude and unattractive?

pnoon 01-22-2013 10:19 PM

Re: Palio replacement?
 
Quote:

Originally Posted by icehog3 (Post 1785487)
Rude and unattractive?

:)

Thanks, Tom. I needed that.

icehog3 01-22-2013 10:20 PM

Re: Palio replacement?
 
Quote:

Originally Posted by pnoon (Post 1785488)
:)

Thanks, Tom. I needed that.

I aims to please, Peter! :D

T.G 01-22-2013 10:51 PM

Re: Palio replacement?
 
Quote:

Originally Posted by markem (Post 1785405)
:tpd: and two more en route for a total of 6, if I can find them all :tu

Quote:

Originally Posted by bobarian (Post 1785415)
I feel so inadequate. I only have 3 with one more coming. :D

Quote:

Originally Posted by icehog3 (Post 1785470)
YOU feel inadequate?? I only have 3 with NONE more on the way! :r

Quote:

Originally Posted by pnoon (Post 1785480)
What does that make me? Just two for me.

I only have one. :sad

bonjing 01-22-2013 10:54 PM

Re: Palio replacement?
 
At least it didn't get stolen by a "creepy" guy!


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