Cigar Asylum Cigar Forum
Page 2 of 2 < 1 2
Show 50 post(s) from this thread on one page

Cigar Asylum Cigar Forum (http://www.cigarasylum.com/vb/index.php)
-   Accessory Discussion / Reviews (http://www.cigarasylum.com/vb/forumdisplay.php?f=14)
-   -   Davidoff customer service SUCK!!!! (http://www.cigarasylum.com/vb/showthread.php?t=24371)

Homebrewer 11-24-2009 10:40 PM
Re: Davidoff customer service SUCK!!!!
 
The thing that bothers me is that they bought Camacho, a cigar company I actually like. F those f%ck heads!

Don Fernando 11-25-2009 01:35 AM
Re: Davidoff customer service SUCK!!!!
 
Quote:
Originally Posted by Homebrewer (Post 657872)
The thing that bothers me is that they bought Camacho, a cigar company I actually like. F those f%ck heads!
:tpd: not smoking anymore Davidoff or Avo, well, that is not hard. Not smoking any Camacho, hmmmm, guess there is a price to pay for principles.

Thanks Ian, I don't think it will be resolved, they don't even bother to reply to my email.

Don Fernando 12-15-2009 07:49 AM
Re: Davidoff customer service SUCK!!!!
 
A few weeks ago, Paul (php007) send me a pm and told me he had a few of these punches extra and offered to send me one. Today it arrived. Thank you very much Paul.

Don Fernando 08-27-2011 06:32 AM
Re: Davidoff customer service SUCK!!!!
 
The owner of a B&M in The Netherlands saw the same topic on my Dutch board. He got in touch with Pronk Import, the exclusive Davidoff distributer in The Netherlands a few months ago. Earlier this week I got a call from the B&M owner (Yuri Dijkstra from www.thesaloon.eu ) and an email from a Pronk representative, they replaced the punch. They couldn't get the AVO punch, but I am getting a Zino punch.

Davidoff USA could and should learn something from Pronk and The Saloon.

BigAsh 08-27-2011 06:33 PM
Re: Davidoff customer service SUCK!!!!
 
Quote:
Originally Posted by Don Fernando (Post 1389348)
The owner of a B&M in The Netherlands saw the same topic on my Dutch board. He got in touch with Pronk Import, the exclusive Davidoff distributer in The Netherlands a few months ago. Earlier this week I got a call from the B&M owner (Yuri Dijkstra from www.thesaloon.eu ) and an email from a Pronk representative, they replaced the punch. They couldn't get the AVO punch, but I am getting a Zino punch.

Davidoff USA could and should learn something from Pronk and The Saloon.
wow....nice!....now send me all those Davidoffs you won't smoke!

irratebass 08-27-2011 10:48 PM
Re: Davidoff customer service SUCK!!!!
 
Very sorry to hear this Ferdinand, but it sounds like you have got a resolution, or one coming, now about this quote:
Quote:
**** Davidoff & Avo. I have some Avo cigars in my collection, they will be bombing material, I refuse to smoke them anymore.
I would be happy to take them off your hands.....only semi kidding :)

Don Fernando 08-28-2011 12:52 AM
Re: Davidoff customer service SUCK!!!!
 
They are long gone.

irratebass 08-28-2011 07:51 AM
Re: Davidoff customer service SUCK!!!!
 
HA HA, I guess so......I didn't even see the dates of these posts...:sl:rolleyes:....I'll just be over here, don't mind me.

Don Fernando 10-08-2011 02:08 PM
Re: Davidoff customer service SUCK!!!!
 
I picked the new punch up yesterday, it's awesome. Big ups to the Dutch distributer of Davidoff and the B&M owner of The Saloon Almere

MrClean 10-08-2011 04:07 PM
Re: Davidoff customer service SUCK!!!!
 
Quote:
Originally Posted by Don Fernando (Post 1433654)
I picked the new punch up yesterday, it's awesome. Big ups to the Dutch distributer of Davidoff and the B&M owner of The Saloon Almere
Now THAT is CS, they didn't even sell you the punch and are making the situation right. A few bucks for a punch vs a likely long-time customer.......isn't that a no brainer?


All times are GMT -6. The time now is 10:16 PM.
Page 2 of 2 < 1 2
Show 50 post(s) from this thread on one page

Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.