Re: Room 101 Master Collection help?
 

That's awesome. While I am not a Davidoff fan (I am too poor for them). I do love the Room 101 cigars.

Re: Room 101 Master Collection help?
 

Wow!!! That is great that he made it right.....congrats....and way to go Dylan!!

Re: Room 101 Master Collection help?
 

Great Munky ending with exceptional customer service taking care of the customer. Good karma for them - like others here, I will definitely shoot my business their way! :tu
RR

Re: Room 101 Master Collection help?
 

Wow. That is awesome. Great job on the CS.

Re: Room 101 Master Collection help?
 

If more people knew how much gestures and customer service like this affect a business , we would all be happier. Glad to see it sorted out.

Re: Room 101 Master Collection help?
 

That's the shizzle! Right on with the damage control and superlative CS!