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-   -   &)@#&(^$ !!!! I'm soo MAD!!! (http://www.cigarasylum.com/vb/showthread.php?t=62102)

chaase321 05-30-2013 02:43 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by 688sonarmen (Post 1841678)
Boo sorry to hear this. But **** happens. I would put it in a drawer or closet out of sight pick a cigar and relax. Then see if something can be done about it.
Wise words Jake :tu

emopunker2004 05-30-2013 02:45 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
That sucks. One of the many reasons I hate USPS. Unfortunately no insurance=your problem not theirs basically.

markem 05-30-2013 02:47 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
I see that no one yet has suggested that you call the local post office, speak to the postmaster, and ask what options you may have.

So I won't suggest that either.

OLS 05-30-2013 02:52 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
I will tell you another thing about "insurance". I thought I was doing my clientele a favor by heavily insuring packages
bound for them. But if you think you will ever get reimbursement for something you do not have receipts on, or worse,
something 'illegal' in the eyes of the USPS, then you might as well cross your fingers, turn around three times and jump,
cause you are screwed any other way. Not only have I stopped insuring packages, I have stopped SHIPPING them, too.
If you enter a system where you can't win, where the cards are all in the hands of the house, you are a fool to play.
Took me almost ten years of wasting money on insurance to find this out the hard way. And so did my 'client'. Bottom
line is, you get the exact same treatment whether you insure or not....you get NOTHING. So why insure?

chaase321 05-30-2013 02:53 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by markem (Post 1841682)
I see that no one yet has suggested that you call the local post office, speak to the postmaster, and ask what options you may have.

So I won't suggest that either.
Oh Mark, you wise FOG :r Thanks bro, will do :tu

AdamJoshua 05-30-2013 02:56 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by markem (Post 1841682)
I see that no one yet has suggested that you call the local post office, speak to the postmaster, and ask what options you may have.

So I won't suggest that either.
I haven't heard that you can't ship cigars, it's not one of the questions they ask when you ship (verbally ask), if you received a damaged package in the mail you can bring the package and contents to the local post office to fill out a claim, you will need to provide proof of value etc., but as long as you have the box and all packing material take it down to the post office and they will help you out.

T.G 05-30-2013 02:59 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Sorry to hear about your cigars Cole. If the shipper did not buy insurance, then you're probably sol, and while you might find a sympathetic employee or postmaster, I don't know how much they can do without proof of insurance, as only express mail comes with $100 base insurance included. Try and see, you never know, you might get something. At the very least, you have nothing left to lose.

Quote:
Originally Posted by chaase321 (Post 1841668)
Totally agree! It was stamped at my location...which is even funnier. If it was stamped at the departure location, then I could understand, but who else touches it between locations other than USPS!

Possibly FedEx.
http://news.van.fedex.com/fedex-sign...postal-service

Some of the semi-trucks are also contracted, but I don't know if they have access to the inside of the 40' containers, and might simply be hauling sealed trailers between hubs.

big_jaygee 05-30-2013 03:01 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Sucks about to hear about the cigars bro I hope the USPS can do something about it.

chaase321 05-30-2013 03:03 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by AdamJoshua (Post 1841685)
I haven't heard that you can't ship cigars, it's not one of the questions they ask when you ship (verbally ask), if you received a damaged package in the mail you can bring the package and contents to the local post office to fill out a claim, you will need to provide proof of value etc., but as long as you have the box and all packing material take it down to the post office and they will help you out.
Quote:
Originally Posted by T.G (Post 1841687)
Sorry to hear about your cigars Cole. If the shipper did not buy insurance, then you're probably sol, and while you might find a sympathetic employee or postmaster, I don't know how much they can do without proof of insurance, as only express mail comes with $100 base insurance included. Try and see, you never know, you might get something. At the very least, you have nothing left to lose.




Possibly FedEx.
http://news.van.fedex.com/fedex-sign...postal-service

Some of the semi-trucks are also contracted, but I don't know if they have access to the inside of the 40' containers, and might simply be hauling sealed trailers between hubs.
Yeah, I'll try it out. They closed 3 min ago and I have the kids. But I have the tracking and all the pictures and contents available so I'll give it a go tomorrow. Thanks guys!

pnoon 05-30-2013 03:26 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
If the shipper purchased insurance, it is the shippers responsibility to pursue a claim with the PO. Anyone who tells you otherwise if full of $hit.

Also, if this were not a MAW/PIF and was a monetary transaction (WTS) then the onus is on the seller to make sure the goods are delivered as expected. Is it the shipper's/seller's fault for the damage? Of course not. But it IS their responsibility to make sure that goods were provided to the buyer for something they accepted money for.

pnoon 05-30-2013 03:36 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by OLS (Post 1841683)
I will tell you another thing about "insurance". I thought I was doing my clientele a favor by heavily insuring packages
bound for them. But if you think you will ever get reimbursement for something you do not have receipts on, or worse,
something 'illegal' in the eyes of the USPS, then you might as well cross your fingers, turn around three times and jump,
cause you are screwed any other way. Not only have I stopped insuring packages, I have stopped SHIPPING them, too.
If you enter a system where you can't win, where the cards are all in the hands of the house, you are a fool to play.
Took me almost ten years of wasting money on insurance to find this out the hard way. And so did my 'client'. Bottom
line is, you get the exact same treatment whether you insure or not....you get NOTHING. So why insure?
Excellent point about insurance as long as your 'client' gets what he paid for.

equetefue 05-30-2013 03:37 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
This blows. Sorry to hear bro. Like others have mention, don't think there is much that can be done

chaase321 05-30-2013 03:41 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by pnoon (Post 1841697)
If the shipper purchased insurance, it is the shippers responsibility to pursue a claim with the PO. Anyone who tells you otherwise if full of $hit.

Also, if this were not a MAW/PIF and was a monetary transaction (WTS) then the onus is on the seller to make sure the goods are delivered as expected. Is it the shipper's/seller's fault for the damage? Of course not. But it IS their responsibility to make sure that goods were provided to the buyer for something they accepted money for.
Agreed Peter :tu Being that it is a MAW, I'm not too terribly worried about it because I know I didn't pay for something (well, other than the sticks I sent). And even it was a WTS, being that we are all brothers here, I probably wouldn't pursue unless it was a vendor/retailer on here. But the difference between MAW and WTS is definitely noted.

pnoon 05-30-2013 03:43 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by equetefue (Post 1841699)
This blows. Sorry to hear bro. Like others have mention, don't think there is much that can be done
There may not be any recourse from USPS.
But if I were the sender, I would send another package. That's the way I've been treated and that is the way I would treat others.
My :2 YMMV

equetefue 05-30-2013 03:44 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
I agree with you Peter

hotreds 05-30-2013 03:56 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
As someone who does a TON of business with the USPS, let me say that happily this does not happen often. That being said, there is nothing the USPS can or will do for you except commiserate. Brad is correct, insuring does little if the package is lost or damaged unless you have a picture of the item with a price next to it- like from a catalog. Then, maybe you'd get some redress. But, you've heard the expression: "slower than molasses in wintertime?"

Peter is correct: the BOTL here who sent you this will likely make good on it- heck, I would if I had these stix!

Tough luck, and extremely annoying, I know! I once got a book that appeared to have been left to soak in diesel oil. Yummy!

I'm sure you'll get your MAW one way or t'other, brother!

chaase321 05-30-2013 04:02 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by pnoon (Post 1841706)
There may not be any recourse from USPS.
But if I were the sender, I would send another package. That's the way I've been treated and that is the way I would treat others.
My :2 YMMV
Quote:
Originally Posted by equetefue (Post 1841707)
I agree with you Peter
Quote:
Originally Posted by hotreds (Post 1841710)
As someone who does a TON of business with the USPS, let me say that happily this does not happen often. That being said, there is nothing the USPS can or will do for you except commiserate. Brad is correct, insuring does little if the package is lost or damaged unless you have a picture of the item with a price next to it- like from a catalog. Then, maybe you'd get some redress. But, you've heard the expression: "slower than molasses in wintertime?"

Peter is correct: the BOTL here who sent you this will likely make good on it- heck, I would if I had these stix!

Tough luck, and extremely annoying, I know! I once got a book that appeared to have been left to soak in diesel oil. Yummy!

I'm sure you'll get your MAW one way or t'other, brother!
Not what I'm looking for gents. I was just voicing my frustration, and I appreciate you all taking the time to hear it. It wasn't a sale, so I don't want the sender to feel obligated in any way. :tu

big_jaygee 05-30-2013 04:08 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Well Cole I looked at the sticks damaged/destroyed and I looked at your MAW list and I dont have anything that matches your list. Do you have anything else you might want or willing to try?

Lockspur 05-30-2013 04:17 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Already replied in the MAW thread. Cole, I got a few on your list. Outbound tomorrow. :)

pnoon 05-30-2013 04:29 PM
Re: &)@#&(^$ !!!! I'm soo MAD!!!
 
Quote:
Originally Posted by chaase321 (Post 1841712)
Not what I'm looking for gents. I was just voicing my frustration, and I appreciate you all taking the time to hear it. It wasn't a sale, so I don't want the sender to feel obligated in any way. :tu
Cole - it was not my intent to hint or pressure anyone into re-sending. My point was more about obligations in a sale. If anyone took my post to imply that the wish granter SHOULD re-send, they are mistaken.

Sorry for any confusion.


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