Re: Mad as heck at a retailer
 

They may be a perfectly respectable vendor and I support your decision not to name names but, advertising that you have something in stock when you don't is just bad business. If it was an honest inventory mistake, just admit to it and move on. Being shady or not forthcoming with info only makes the situation worse.

There is an argument to be made for naming names however. A few months ago a certain (former) member of this board was d*cking people around on trades. He got away with it for a while too because none of us wanted to call him out in front of everybody. :2

I say keep it out of the papers unless you think they're doing this to all their customers.

Re: Mad as heck at a retailer
 

Fantastic idea and done! Thanks for the advice.

MCS

Re: Mad as heck at a retailer
 

If you're still unable to get these in a bit, Scott, let me know and I can hook you up. They're everywhere around these parts...

Re: Mad as heck at a retailer
 

pm inbound

Re: Mad as heck at a retailer
 

That makes the situation much more difficult. I understand your concern.

Re: Mad as heck at a retailer
 

Booyah?:hm

Re: Mad as heck at a retailer
 

Who'd you PM? Cigar Pope?

MCS

Re: Mad as heck at a retailer
 

He never actually said he pm'd you.

Re: Mad as heck at a retailer
 

Pm is stuck in customs

Re: Mad as heck at a retailer
 

I was really counting on that PM for prom.

MCS

Re: Mad as heck at a retailer
 

Some agent is probably going to take my pm home and enjoy it

Re: Mad as heck at a retailer
 

I have that happen ALL the time, where a vendor says they have something in stock, lets you order it, lets you pay for it, charges your card, then tells you it is "Backordered" and could take like 3 weeks...

As far as I am concerned, it is dishonest to accept money without having the items in stock (what happens if they never come?), and I refuse to use vendors who use this practice (after I find out, of course)...

There are PLENTY of great places to buy cigars...

JMHO...

~brooks

Re: Mad as heck at a retailer
 

What Perry really meant.;s





That sucks, Scott. I remember you making the post almost two weeks ago stating that you just made this purchase. It sucks even worse when it's a purchase that you get really excited over.:mad:

Re: Mad as heck at a retailer
 

Ha ha ha ha ha ha ha, I havent laughed that hard for a while, thanks Scott.

All I can say is what the Great Gildersleeve would have said in this case, the great man would have said Zeek!

Re: Mad as heck at a retailer
 

A respectable vendor would have called you to let you know they were back ordered before charging your card.

Re: Mad as heck at a retailer
 

Sometimes online inventory and REAL inventory numbers get out of line and things get ordered that we don't have at that time. That person always get's an email or phone call to let them know the status and I allow that person the choice to keep their order in place or cancel. I never charge anyones card until the box is ready to be sealed and postage affixed.

Re: Mad as heck at a retailer
 

I'll keep you in mind for my next order!:tu

MCS

Re: Mad as heck at a retailer
 

:tu :tu

Re: Mad as heck at a retailer
 

Leaf and Ale is good people :)

~brooks

Re: Mad as heck at a retailer
 

And that's how it should be. It's understood that there is a delay in inventory updates on websites. That doesn't give any site the right to take someones money for an item they aren't prepared to ship out immediately. I say, call the place out so we may all be warned of their shady practices and lax customer service..