Steve
08-11-2020, 07:22 AM
Many patients call the pathology group where I am office manager to discuss their medical bills.
One irate woman demanded that I describe every laboratory test on her statement.
Reluctantly, I complied. Starting with the first test on her bill, I read, "No. 1, urinalysis."
She interrupted me at once. "I'm a what?"
One irate woman demanded that I describe every laboratory test on her statement.
Reluctantly, I complied. Starting with the first test on her bill, I read, "No. 1, urinalysis."
She interrupted me at once. "I'm a what?"