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markem
10-17-2016, 03:32 PM
So I bought a Honeywell thermostat that can be controlled over the Internet to replace the Honeywell thermostat that was installed 17 years ago. I followed the instructions and double checked by calling customer support. Things didn't work as anticipated so I sent in a customer service request from the web site.

Today I got a response, in French, to my request. Google translate shows that the response was stating that they solved my problem and did I want to rate their performance. I did not receive any information related to my problem, so I gave this feedback:

"Your email to me indicated a basic lack of understanding regarding customer service. By closing an open customer service ticket with no resolution, you believe that you should receive accolades. Good luck with that. I'm buying a different smart thermostat. I rate you zero."

Off I go to Best Buy to say bad things about Honeywell. I doubt very much that the employees at my local Best Buy can spell 'Honeywell' so it won't do much good. Fortunately, I can return the product for any reason within 2 weeks.

But I am not bitter.

T.G
10-17-2016, 03:50 PM
Cela pue vraiment, ce service nul. Je ne peux qu'espérer que vous avez envoyé votre réponse en russe. Ou peut-être même Klingon.

markem
10-17-2016, 03:54 PM
Votre mère était une pute et ton père sentait sureau

AdamJoshua
10-17-2016, 03:56 PM
Je l'ai utilisé un Windtalker.

markem
10-17-2016, 03:59 PM
je suis content pour toi

MarkinCA
10-17-2016, 04:45 PM
Hey! I'm not running this thread through Google translator engine:sl;)

markem
10-17-2016, 04:52 PM
I am

MarkinCA
10-17-2016, 04:57 PM
Il est votre fil. Vous pouvez faire ce que vous voulez:gary:D

Ratz! Je me suis retrouvé dans cette traduction ordures;)

icehog3
10-17-2016, 05:45 PM
Dites-leur de manger un pénis.

bonjing
10-17-2016, 06:12 PM
Omellett du fromage

MarkinCA
10-17-2016, 06:22 PM
Dites-leur de manger un pénis.

:D Je pense que ce que votre patron de travail:)

icehog3
10-17-2016, 06:38 PM
:D Je pense que ce que votre patron de travail:)

You think that my work boss? :confused:

MarkinCA
10-17-2016, 07:02 PM
You think that my work boss? :confused:

:DDid I ever tell you that I failed Beginning French?

icehog3
10-17-2016, 10:14 PM
:DDid I ever tell you that I failed Beginning French?

Oui? :r

sikk50
10-18-2016, 11:20 AM
Shenanigans aside, take a serious look at the EcoBee3. We've had one for about six months and we are incredibly happy with it. You can adjust if from the internet. With the app you can do it from your phone or smart watch. And if you're an Apple user it is compatible with the new Apple Home stuff.

Also I discovered coincidently that the app for the wireless meat thermometer I use for my smoker is compatible with it as well

galaga
10-18-2016, 01:13 PM
Hey, Ecobee 3. :tu

massphatness
10-18-2016, 02:12 PM
8th grade Franch lab keeps running through my head:

Ou est Sylvie?
Ou est Sylvie?

A la picine.
A la picine.

Sorry about your Honeywell issues, Mr. Mark - we have them throughout the house and like them a great deal. Being able to control temps remotely is fantastic!

markem
10-18-2016, 02:15 PM
Got it all installed and working. Broke a wire in the furnace yesterday, so had the pros out at oh-dark-30 today so that I would still make it to class on time.

AdamJoshua
10-19-2016, 01:03 PM
Cheese



also it could have been worse, you could have gotten a reply like this woman...

http://i.imgur.com/mMVCkMs.png

http://losangeles.cbslocal.com/2016/10/18/southland-woman-shocked-by-f-you-message-from-expedia-employee/