Ordered online today!

[oooo35980]

So I ordered 100 bucks or so worth of cigars from CI today. When I went to the confirmation screen it had some old address in alabama on it. I went into ****** and changed the address and when I got back to the confirmation screen, there was my new address. I the selected 2day shipping to AK/HI for an extra 20 bucks and was like "yeah I'm gonna get some cigars on Thursday". I confirmed my order and somehow they managed to ship it out to Alabama even though the "ship to" address was Hawaii when I hit the confirm button, and they charged me Hawaii shipping.

So I called em up and they said they'd figure out what went wrong and get back to me. Hoping for a good result here. Hopefully CI has good service. Thoughts??

[gnukfu]

I think you will enjoy your cigars!

[kelmac07]

You'll be satisfied. :D

[Chainsaw13]

You'll be satisfied. :D

:tpd:

[dwoodward]

I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

[maninblack]

They have good customer service.

[oooo35980]

Well they just called me, they've redirected the shipment to Honolulu and credited me 11.00 because I'm not going to be getting it in 2 days. I'm very impressed with them, I was honestly expecting this to be a lot of trouble to fix.

[cjhalbrooks]

they have done that to me before they fixed it though

[Taki]

Should be fine brother!!! Never had a bad experience with CI :tu

[jjmitchem]

They are really good and I've always gotten mine quick out here

[Digs]

CI is the best in the business, prolly already on the way!

[CigarSquid]

I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.

[jluck]

I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.

Yea! they sent you my shirts...:r

[CigarSquid]

Yea! they sent you my shirts...:r

CI, in my favor.. Can't complain.

[Neuromancer]

You guys know Cbid is part of CI, don't you? Great bargains there...:hy

[ysr_racer]

Neuromancer ? I know that guy :)

[TJtorpedo]

Glad to hear it got cleared up. I'm sure they've seen just about every potential shipping snafu, and they've got it down to a science.

[us_soldier1989]

What part of Alabama are you from OP?

[Subvet642]

I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

What do you mean, exactly? :confused:

[oooo35980]

What part of Alabama are you from OP?

I'm from the Boaz/Albertville are about 40 miles south of H'ville.

[dwoodward]

What do you mean, exactly? :confused:

Couple months back they had a 2fer deal on some cheap smokes, showed 2 boxes side by side of the smokes and claimed a price. Well, if you wanted the 2fer you had to buy 2 of one box, or 2 of the other... you couldn't buy 1 of each and get the deal. It's not like they were 2 different brands, they were the exact same brand, just one was Natural and the other Irish Creme.

I personally found it to be pretty bull crap since their ad was pretty deceptive. But like I said, as a company they reserve the right to make their own rules.

[trendo]

glad to see im not the only poor bastard paying big bucks to ship to hawaii! I have had mixed results with cigars international, but nothing that could not be fixed. If you have patience, cbid has no extra charge to hawaii, and cigar place.biz has one dollar shipping in the beginning of the month.

Don't worry about times, cigars in transit seem to be pretty durable. I came home from vacation last month to find a package on my doorstep that had been there for a few days. It had been rained on, but everything inside turned out fine.

[Subvet642]

Couple months back they had a 2fer deal on some cheap smokes, showed 2 boxes side by side of the smokes and claimed a price. Well, if you wanted the 2fer you had to buy 2 of one box, or 2 of the other... you couldn't buy 1 of each and get the deal. It's not like they were 2 different brands, they were the exact same brand, just one was Natural and the other Irish Creme.

I personally found it to be pretty bull crap since their ad was pretty deceptive. But like I said, as a company they reserve the right to make their own rules.

Got it, thanks!