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View Full Version : My humidor has betrayed me!!


alexa071
03-02-2011, 05:21 AM
I bought this humidor less than 6 months ago...

It was a Devil's site purchase... the Treasure Dome Humidor. I treated this thing like my baby... and it betrayed me. I took it out of it's normal resting place to do an official inventory. I put it on the table and opened the lid. When I took my hand away from the lid it continued backwards and fell off! What the hell?! :mad: :bh

http://i882.photobucket.com/albums/ac22/alexa071_photo/DSC01602.jpg

http://i882.photobucket.com/albums/ac22/alexa071_photo/DSC01598.jpg

http://i882.photobucket.com/albums/ac22/alexa071_photo/DSC01600.jpg

Upon closer inspection it isn't really made of any kind of wood at all. When you look under the hinges you can see it is made of some cheap particle board crap and it is lined with cedar. Where the screws were installed the particle board just split so there was nothing holding the majority of the screws in place.

I've got a customer service request in with the Devil's site so we'll see what they say. Otherwise I might have to go over to that waxing moon thread... might be saving my money for awhile by the looks of it!

Randy

thecatch83
03-02-2011, 05:44 AM
Reason #148 to just get a coolidor, and scrap the idea of owning anything nice in terms of a desktop humidor. That wood looks like it was a soup kitchen for termites. Sorry about your loss Randy, but I would contact cigar auction and see what they have to say....i'm curious is to how this will turn out! You might want to take some high resolution pics and include them in an email to their customer support team.

chand
03-02-2011, 07:33 AM
That is crazy! Good luck with CS. Can't wait to see what happens.

BloodSpite
03-02-2011, 07:45 AM
Time to talk to Waxing Moon! :) :banger

Hoping to do the same thing myself once they ol Income tax comes in. Fortunately I haven't had this kind of problem with my 'dor yet. yesh! Thats a nightmare, good luck with the Devil!

md4958
03-02-2011, 08:01 AM
Reason #148 to just get a coolidor, and scrap the idea of owning anything nice in terms of a desktop humidor. .

I dont really think you have to scrap the idea of owning "anything nice in terms of a desktop" just because of one situation. I would say this is the exception, not the rule.

Many guys here have beautiful desktops that they have owned for years.

jesseboston81
03-02-2011, 08:04 AM
It's unfortunate that the hinges fell off like that, but just get your favorite super glue of choice and you should be able to patch things up quickly.

T.G
03-02-2011, 09:11 AM
Upon closer inspection it isn't really made of any kind of wood at all. When you look under the hinges you can see it is made of some cheap particle board crap and it is lined with cedar.


Pretty much all of the inexpensive humidors are built out of veneered pressboard, you can basically count on it. Doesn't mean it's bad per se, just inexpensive.

As for your issue, the lid tearing loose from the hinges on the Treasure Dome humidors is not unheard of. Over the years, I've seen posts from others who have experienced the same problem. A good part of it has to do with the excessive weight of the lid pulling on the screws and being a scattered problem it might be an intermitant manufacturing issue.

kaisersozei
03-02-2011, 09:17 AM
It's unfortunate that the hinges fell off like that, but just get your favorite super glue of choice and you should be able to patch things up quickly.

And jam some toothpicks into the old holes so there's something for the screws to bite on when you put it back together.

It also looks like you need some more sticks. :hm :D

Kreth
03-02-2011, 09:22 AM
Gorilla glue and some toothpicks will fix it right up. :2
Posted via Mobile Device

Average Joe
03-02-2011, 09:42 AM
Fix the cracks then glue some tight fitting dowels in the holes. Re-drill holes and re-screw the lid on.

Cheaper than a new humi, but might not solve hte problem for good.

HollywoodQue
03-02-2011, 09:46 AM
Good luck with a refund

OLS
03-02-2011, 10:02 AM
That is a toughie, but one you saw coming, I am sure. Humidor search always goes like this: $1500 for a humidor,
are they crazy!!! Let's see, I'll do a search for the word humidor and the word cheap. Ah yes, there
we go." $45 bucks, now that's more like it. You get the humidor, it looks like quite a fine piece of cabinetry,
you fill it, you forget the pricetag, and one day it all comes rushing back to you.

I agree, invest this time in a cooler that seals up tight, get some beads, use your old broken lower half as
a singles drawer IN THE COOLER and move on. Don't buy the cheapest cooler you can find, shop around
for a good one while you get used to opening your old humidor with two hands, lol.
You'll be alright. And like Howard said, good luck with a refund, cheap is cheap and there's a reason for it.

Killian
03-02-2011, 11:16 AM
De-hinge, add weather stripping and use it with fully removable lid. Easy Peasy.

Ashcan Bill
03-02-2011, 12:20 PM
While I think you could fix it with some clamps, wood glue and filler, I don't know if it would be worth it. It might not stay fixed for long.

Humidors tend to be something where you get what you pay for. I still have my first one, which I've had close to twenty years now. It wasn't a cheap one, but it's solid wood, still looks like new and holds humidity perfectly. Lot of cigars have cycled through that little desktop. My cabinet, which I got a few years back, cost an obscene amount but will probably outlast me by a good hundred years. Maybe a couple of hundred. :D

If you really want a humidor, pay the money and get one of quality. If you just want storage, go with a cooler - it's the best bang for your buck.

longknocker
03-02-2011, 12:33 PM
I bought this humidor less than 6 months ago...

It was a Devil's site purchase... the Treasure Dome Humidor. I treated this thing like my baby... and it betrayed me. I took it out of it's normal resting place to do an official inventory. I put it on the table and opened the lid. When I took my hand away from the lid it continued backwards and fell off! What the hell?! :mad: :bh

http://i882.photobucket.com/albums/ac22/alexa071_photo/DSC01602.jpg

http://i882.photobucket.com/albums/ac22/alexa071_photo/DSC01598.jpg

http://i882.photobucket.com/albums/ac22/alexa071_photo/DSC01600.jpg

Upon closer inspection it isn't really made of any kind of wood at all. When you look under the hinges you can see it is made of some cheap particle board crap and it is lined with cedar. Where the screws were installed the particle board just split so there was nothing holding the majority of the screws in place.

I've got a customer service request in with the Devil's site so we'll see what they say. Otherwise I might have to go over to that waxing moon thread... might be saving my money for awhile by the looks of it!

Randy

Same Exact Problem With Same Humidor, Randy. That's When I Bought An Awesome Humidor From Ed (Waxingmoon) & Problem Solved!

Volusianator
03-02-2011, 12:35 PM
What the hell?! :mad: :bh


All I can say is MDF! You get what you pay for.

OnlyDryReds
03-02-2011, 12:41 PM
Ok - I had SAME issue with a brand new one with same type of ******* wood, mine was a Salerno. It can be saved! Take out screws, and goto your local Harbor Freight, and get there 5 mix epoxy, mix up and use toothpick to push epoxy into holes, ( you only have five min after you mix so only do one hinge at a time, and support the lid! ). after putting epoxy in, put screws back and wipe off excess. Worked for me.

Volusianator
03-02-2011, 12:51 PM
And jam some toothpicks into the old holes so there's something for the screws to bite on when you put it back together.


Unless he does that, clamps the effected area together, predrills and keeps the clams in while screwing in the new screws, you'll most likely run into problems again. The MDF that the humidor is made from will simply push apart again once screws are brought back into the equation. What you're doing is putting more mass in a material that is not holding, so when the screws "bite" into the toothpicks, they'll more than likely blow out again.

GolfNut
03-02-2011, 01:08 PM
^^ +1

What you could do if it's worth it, is glue and clamp the affected area, drill out the screw holes and glue in hardwood dowels. Once set, drill screw holes into hardwood dowels and reassemble.

Or start saving up and speak to someone about a custom built desktop

Or, run down and pick up a tupperdore

Or run down and get a coleman cooler for a coolidor

Or.....

You do have options if the vendor doesn't take care of you. Hopefully they will and this is all for nothing. :tu

emopunker2004
03-02-2011, 02:20 PM
Glad I lost the auction on mine, after seeing this thread. Good Luck.

kickerb
03-02-2011, 02:23 PM
Glad I lost the auction on mine, after seeing this thread. Good Luck.i was thinking this was the one you were bidding on.

longknocker
03-02-2011, 02:38 PM
^^ +1

What you could do if it's worth it, is glue and clamp the affected area, drill out the screw holes and glue in hardwood dowels. Once set, drill screw holes into hardwood dowels and reassemble.

Or start saving up and speak to someone about a custom built desktop

Or, run down and pick up a tupperdore

Or run down and get a coleman cooler for a coolidor

Or.....

You do have options if the vendor doesn't take care of you. Hopefully they will and this is all for nothing. :tu

I Don't Think They Will, But GL!:tu They Told Me The Warranty Was Only 30 Days.:td Go With A Good Quality Humidor! :2

joeobx
03-02-2011, 07:12 PM
If you do decide to fix it you might want to hit up a craft store and buy a small piece of chain to go between the side and top to keep it from going too far back.

jsnake
03-02-2011, 08:45 PM
I feel bad for you man. I hope you can repair this or get the devil site to make it right.

alexa071
03-02-2011, 09:20 PM
Well, I got a response from cbid. They said that they didn't have any record of me ever buying the humidor from them and... am I even sure I bought it from them?! :fu2

So... I sent them pictures of the receipt/packing invoice AND I forwarded them the confirmation e-mail for the order. We'll see what they say. At this point, I'd like them to make this right for me since I do feel kind of gipped. That being said, I'm already kind of salivating over the waxing moon humidors. I, personally, really enjoy opening up a humidor and smelling that wonderful cigar/cedar smell. It's kind of part of the enjoyment for me and I don't think I'm ready to go utilitarian with the coolerdor.

It also looks like you need some more sticks.

:D I agree... but that humidor is actually almost at capacity. The rest of my sticks were on the table getting inventoried. That's actually part of the draw of a new humidor. I measured out where I'd put it and I would go 19.5"X15.5"X12" and according to the waxing moon site it'd be an over 500 count humi :) I really had my eye on that wormy chestnut and Walnut look...

I appreciate all the input about doing my own repairs but I'm really doubtful of that being a long term solution. I'm going to see what happens with Cbid first and then go from there. In the meantime, the humidor does function just fine as a removable top humi... but it still makes me sad every time I have to open it that way. I don't want to start out my cigar enjoyment with disappointment.

Randy

Humpdebump
03-02-2011, 10:25 PM
Alk to Ed at waxing moon, I just received mine from him him and it's absolutely beautiful, you won't be disappointed

thecatch83
03-03-2011, 02:58 AM
I dont really think you have to scrap the idea of owning "anything nice in terms of a desktop" just because of one situation. I would say this is the exception, not the rule.

Many guys here have beautiful desktops that they have owned for years.

Very true! But I might add, that for every decent desktop humidor, there are twice as many inadequate models that do a terrible job at humidifying cigars. You get what you pay for certainly....but I don't think it's coincidental that most CA members in here highly recommend scrapping a traditional desktop humidor in favor of a bag of beads and a $50.00 cooler :tu

BloodSpite
03-03-2011, 07:50 AM
If they make good let me know. I'll be happy to take the broken one off your hands and even slip you a buck or few to even out your loss.

I need a second unit frankly, and got no issue with fixing one.

Drop me a PM if it all goes to Hades!

alexa071
03-03-2011, 02:35 PM
I Don't Think They Will, But GL! They Told Me The Warranty Was Only 30 Days.

Well, this was the case. Cbid said they can't process a return since it is outside the 30-day return policy. I wrote back telling them that I'm not looking for a return at this point. I'm looking for them to replace a defective product... there's a difference. I don't expect a different response from them but I think they do need to make this right in SOME way. I have a lot of good cigar buying years left in me and there's more than one cigar auction site out there these days. Unfortunately, they also might have gotten too big to care about their individual customers. I'll withold judgement until I see how this is ultimately resolved.

In the meantime, I'm covering my bases. I made contact with Ed at waxingwood to ask a question about dimensions on his humidors. If cbid doesn't make this right I won't be buying a substandard humidor again.

Randy

md4958
03-04-2011, 08:26 AM
..but I don't think it's coincidental that most CA members in here highly recommend scrapping a traditional desktop humidor in favor of a bag of beads and a $50.00 cooler :tu

Most guys recommend scrapping a traditional desktop because of how quickly you can outgrow a humidor in this hobby.

Most guys go way too small when purchasing their first humidor, and quickly move on to a larger model, and when that is quickly outgrown they look for larger options.

Coolers are cost effective, durable, and typically have excellent seals, but can be bit of an eyesore. Desk-tops look nice, but are uni-taskers, typically more expensive, fragile (as in this case) and can have issues holding humidity.

CigarNut
03-04-2011, 09:31 AM
It's always nice to have a desktop humidor on display with some ready-to-smoke sticks in it. They look nice and add to the ambience of a room and also let people (who might not otherwise know) that you enjoy cigars.

A good cooler (or two) stuck in a corner somewhere are good for all your "overflow". Both the desktop and the cooler should be well stocked with beads :D

longknocker
03-04-2011, 09:46 AM
It's always nice to have a desktop humidor on display with some ready-to-smoke sticks in it. They look nice and add to the ambience of a room and also let people (who might not otherwise know) that you enjoy cigars.

A good cooler (or two) stuck in a corner somewhere are good for all your "overflow". Both the desktop and the cooler should be well stocked with beads :D

:tu My Feelings Exactly, Michael!:)

Subvet642
03-04-2011, 09:47 AM
I have a traditional desktop humi (the one with the tobacco leaf on the lid). I decided that I'd buy it from the local B&M so that I could look at it, touch it, etc., before I bought it. I paid more for it than I could have gotten it for online, but I know that if something happens to it, the B&M will replace it.

CigarNut
03-04-2011, 10:18 AM
I have a traditional desktop humi (the one with the tobacco leaf on the lid). I decided that I'd buy it from the local B&M so that I could look at it, touch it, etc., before I bought it. I paid more for it than I could have gotten it for online, but I know that if something happens to it, the B&M will replace it.Same for me and I have never regretted it. My loca B&M's treat me very well :D

thecatch83
03-04-2011, 06:28 PM
B&M's are good!

nick2021
03-04-2011, 07:27 PM
Man, sorry to hear...let us know how it goes with cbid...definitely look into a cooler...they're great and economical! :tu You can save up for a nice cabinet or desktop humidor in the meantime!

TBone
03-04-2011, 11:10 PM
It's always nice to have a desktop humidor on display with some ready-to-smoke sticks in it. They look nice and add to the ambience of a room and also let people (who might not otherwise know) that you enjoy cigars.

A good cooler (or two) stuck in a corner somewhere are good for all your "overflow". Both the desktop and the cooler should be well stocked with beads :D

:tu My Feelings Exactly, Michael!:)

I'm with Greg and Michael, I just switched to a cooler and though it is a eye sore it keeps my sticks at a constant 65% humidity and returns to 65 % even after leaving the lid up...best move I made in a long time.

ABNMP619
03-05-2011, 12:56 AM
I could not agree more. Talk to waxing moon. That dude makes some awesome looking humidors. Good Luck. Sorry about the crappy humidor.


Time to talk to Waxing Moon! :) :banger

Hoping to do the same thing myself once they ol Income tax comes in. Fortunately I haven't had this kind of problem with my 'dor yet. yesh! Thats a nightmare, good luck with the Devil!