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BTcigars
09-25-2010, 02:53 PM
On Wednesday I mentioned how I did not have a sheath that fix my Xikar Ex. Rob Moreno (username rmoreno@xikar here in CA) asked me to give him my address and he mailed it out that day. I just checked the mail and I have a nice new sheath that fits and Xikar's new catalog. This just goes to show how good Xikar is at customer service. I can say for certainty that I am a loyal customer to Xikar, Thanks Rob!

BTW, the new Mayan line looks awesome!

Powers
09-25-2010, 03:46 PM
Customer service doesn't get any better than that! :tu

thebayratt
09-25-2010, 05:49 PM
Great CS at Xikar!

If you go to thier website and register your cutter, they will send you out a sheath. Signed mine up a few weeks ago.

jonumberone
09-25-2010, 06:06 PM
Rob Moreno really helped me out as well. Great guy, and great CS :tu

GolfNut
09-25-2010, 06:09 PM
That's awesome to hear! I filled out my registration a while ago for one.

BTcigars
09-25-2010, 06:45 PM
Great CS at Xikar!

If you go to thier website and register your cutter, they will send you out a sheath. Signed mine up a few weeks ago.

The problem was was that I registered my lighter and got a sheath that was too small. Nice to have a sheath for it so I can confidently drop it in my pocket. As far as a cutter goes, Im afraid I am still a die hard Palio fan. :)

kelmac07
09-25-2010, 07:44 PM
They make sheaths for the lighters? Didn't know that...and I have a Xikar lighter I bought a few months ago.

Just registered my lighter and says I should receive a leather sheath in about 3 weeks. :tu :tu